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Terms & Conditions

TERMS & CONDITIONS

The Following Terms and Conditions are related to the use of www.coswecare.com regarding the purchase of products offered.

You agree to the terms of use of www.coswecare.com by accessing the website. Kindly review the Terms and Conditions before using the website. Please note that we reserve the right to change or modify the terms and Conditions with no prior notice.

For more information, please contact us on Phone number: +961 81 344 803 or Email: showroom@amatoury.com

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.

The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms and Conditions, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

ORDER PLACEMENT AND PAYMENT

USER REPRESENTATIONS

By using the Site, you represent and warrant that:

  • all registration information you submit will be true, accurate, current, and complete;
  • you will maintain the accuracy of such information and promptly update such registration information as necessary;
  • you have the legal capacity and you agree to comply with these Terms and Conditions;
  • you are not under the age of 18;
  • not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site;
  • you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise;
  • you will not use the Site for any illegal or unauthorized purpose;
  • your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

RESERVATION OF RIGHTS

Our display of the Products on the Website is subject to stock availability.

We reserve the right to decline orders placed by persons with whom there is a dispute over the fulfilment or payment of a previous order or when such persons have repeatedly and/or abusively cancelled, purchased Products or have otherwise failed to comply with these Terms and Conditions.

We reserve the right to recover the cost of goods, collection charges and lawyers’ fees from persons fraudulently using the Website. We also reserve the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these Terms and Conditions.

PRICES

When shopping using our website, you are responsible to pay the price of products and delivery charges that were displayed on the website at the time you place and validate your order.

The prices indicated on the website are in LBP and include all taxes applicable in the republic of the Lebanon.

We reserve the right to modify prices of products and delivery fees with no prior notice.

When purchasing products, delivery fees are indicated separately.

If you are using a credit card supplied by banks outside Lebanon, the amount on the credit card bill may differ due to exchange rate fluctuations and any charges that the card issuer/bank may have debited.

PAYMENT

We accept only CASH on delivery payments in Lebanon.

If you select an electronic payment, living outside Lebanon, your bank account will be debited immediately after you accept these Terms and Conditions and you validate your order by receiving a confirmation email of your order.

You agree and confirm that the credit and/or debit card details provided by you will be correct and accurate and you shall not use the credit and/or debit card which is not lawfully owned by you.

This information will not be used or shared by us with any other third party unless required for fraud verifications or by law, regulation or court order.

We use a secure payment method.

If you would like to pay cash on delivery, you must make the payment according to the receipt of the Purchased Product(s), failing to do so will result in no delivery of the Product(s).

DELIVERY TERMS

We deliver across Lebanon through courier professionals to the delivery address indicated in your order.

Delivery may be subject to delays during high seasons or big events, but normally your ordered products are expected to be delivered within [0 to 5] business days from the day you receive an order confirmation email.

We may contact you to inform you of the delivery date and approximate time. Delivery fees vary from one area to another.

Upon delivery of the Product(s), you or your authorized representative must immediately check that the Product(s) received complies with the order you placed, including the type and quantity of the Product(s) you received and the condition of the packaging. If the Product(s) you received do(es) not comply with the order you placed or prove(s) defective, you may return it to us. If non-compliance and/or deficiency is/are proven, you may either (i) have a Product delivered which complies to the one ordered (provided it is available in stock) free of any delivery charge or (ii) have the amount you paid for the Product refunded and credited back.

CANCELLATION, RETURN AND EXCHANGE

You may cancel your order within a maximum period of 15 hours from your receipt of an order confirmation email for your purchase of our Products

Return and exchange are not valid except in case of receipt of damaged items.

We will only process cancellations, returns and exchanges made in accordance with our Terms and Conditions as set out above.

Please make sure you have read the notes above before you return any items.

If you need any other information regarding cancellations, returns or exchanges please contact us on Phone number: +961 81 344 803 or Email: showroom@amatoury.com

GOVERNING LAW AND SETTLEMENT OF DISPUTES

Lebanon is our country of domicile.

Minors under the age of are prohibited to register as a user of this website and are not allowed to transact or use the website unless they have the consent of their parents.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Lebanon.

If you make a payment for our products on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

We accept payments online using Visa and MasterCard credit/debit card outside Lebanon.

We only accept cash payments in Lebanon.

If you have any queries about the above Terms and Conditions, please contact us on Phone number: +961 81 344 803 or Email: showroom@amatoury.com